Idézetet írta: benson Dátum június 13, 2013, 14:38:55
Kalap sz@r ez az iroda, velem ugyanez történt regisztráció után, sőt most látom, hogy még most is. Itt ==> http://www.coral.co.uk/mobile be tudsz lépni (legalábbis nekem sikerült), intézhetsz ezt-azt (be-és kifizetés, üzenetek, adatok), de fogadni persze nem tudsz, mert mihelyt a Sports-ra kattintsz, újra előjön a villogás. Eddig azt gondoltam, nálam azért van ez, mert még nem hitelesítettem magam. Ez időközben megtörtént, erről küldtek is üzenetet, sőt még egy függőben lévő kifizetésemet is teljesítették. Fogadnom viszont még az említett probléma miatt nem sikerült. Nem is foglalkoztam a kifizetés óta velük. Akinek sikerült már itt fogadnia, leírhatná, hogyan ment nála ez.
Nnnna, májusban nyitottam a számlát, és most ott tartunk, hogy huszadjára is megvizsgálják a problémát.
Thanks for wanting to chat live at
Coral.co.uk! Simply enter your query into the box below and we'll be with you shortly.
Tony B: Hello. Thank you for contacting Coral Customer Service. You are speaking to Tony, how can I help you?
én: Hello
én: I have a login problem
én: I got an error message
én: when I try to click Sports
én: I told this problem several times
én: but nothing happened
én: Is this correct?
Tony B: would you be able to send screen shots of any error messages, and send them to
[email protected].
én: yes, I have sent it. Shall I send it again?
Tony B: yes please.
Tony B: this will then allow someone to investigate this for you.
én: to
[email protected]?
Tony B: and then we will email you as soon as possible
Tony B: yes, that is the correct email address.
én: ok, I have sent it again.
én: I have opened my coral account in May
én: but I can't still bet!
én: Is this normally?
Jon: Thank you for contacting Coral, you are now speaking to Jon.
Jon: Please be advised that I am looking inti your account.
Jon: Judging by the screenshot you have sent in, I can see that it would appear to be a connection problem on your end. The redirecting image appears when there is difficulty connecting to the server, and at this current time we have no iussues. We would advised that you check your computer is connected correctly. If the issue persists perhaps contact your broadband provider as they may be limiting your network coverage.
Jon: Is there anything else I can help you with today?
én: My computer is ok
én: the problem is at yours
én: this error message appears on two different computers
Jon: Are both the computers linked up to the same internet connection?
én: no
én: totally different connection
Jon: Okay then, I will forward your screenshot and this conversation over to the I.T department to investigate your account. Once they have informed me you will be contacted.
én: I can use coral casino, bingo, games, poker, lotto
én: only sports NOT
Jon: Thank you. Please bear with me while I look into this for you.
én: So, if this would be connection problem, how can I use all other coral products?
Jon: Given the information you have given me I will need to quickly fill out an I.T form to send over. I am going to ask some questions regarding this issue, please be as specific as possible.
Jon: Can you please tell me when this issue started?
én: at the time of my registration, in May
én: are you here?
Jon: Im filling out the form, I will be with you momentarily. Thank You for your patience.
Jon: Okay I have now sent that over to the I.T department, when we are informed you will contacted and informed regarding the issue.
Jon: Other than what we have discussed is there anything else I can help you with?
én: So, I can't bet, so I haven't got betting, or any other problem
Jon: For now I would suggest contacting us on 0800 242 232 and placing your bets over the phone.
én: No, thanks.
én: I don't want to bet by phone
én: Thanks for helping!
Jon: I understand, well I have sent of the email to our I.T department and when we know you will.
Jon: Have a nice day.
Jon: Thank you for contacting Coral Customer Service today. If you need any further assistance please do not hesitate to chat with us again. Enjoy your time on the Coral website.
én: So, all I have to do is waiting?
Jon: That is correct, just wait for us to contact you.
én: Thanks!
én: Have a nice day, too!
Jon: Good Bye
sikerül megoldaniuk néhány napon belül @ 4.00
újra valami infot vagy printscreent kérnek ezek a lúzerek @ 1.20
(igen, jól látjátok, két ügyfélszolgával is diskuráltam egy chat-en belül, ez is csak náluk lehet)