Idézetet írta: csucsu Dátum július 19, 2023, 11:31:42amit kértek regisztrációkor, azt igen,
valami ilyen lehet a gondjuk, ez van ha nem tudjuk mit akarnak
"Here is some information based on the case issue you've selected:
When you log in, you'll see a message onscreen with the steps you need to take to reactivate your account.
If the message says you should contact us, click on "No, keep case open" at the bottom of this email and an agent will pick it up to review your account.
If the message says that your account is permanently closed, we can't reactivate your account and help you further. For more information, refer to the previous email we've sent you or check this article.
If the message says you need to submit specific documents, click the Upload button below/next to the instructions. It will usually take 24-48 hours to review your documents. Read more about restricted accounts.
Account restricted for verification?
The full verification process is described here.
Sometimes we may ask you to complete additional verification for security reasons. We would usually ask you for a copy of your bank/card statement and/or a picture of yourself holding your ID next to your face. Read more about our document requirements below:
identity verification documents
address verification documents
most common rejection reasons
Read here to find out how to upload your verification documents. In case you experience some technical issues, follow our basic troubleshooting guide.
Delayed verification?
Verifying your account usually takes only a few minutes but may take 24-72 hours in case of manual review or higher workload. We'll send you an email as soon as the verification is completed, or in case we need other documents from you.
Account closed?
Your account may be closed for various reasons, including multiple accounts or fake details registered. Check out this article to find out more.
Please note that this is an automated message. If you would like to express dissatisfaction with the services we provide, reply to this email with more details within the next 7 days, or click the button 'No, keep case open' at the bottom of the email, so we can assist you further.
Kind regards,
Support
Skrill Help Team
Would you like to close this case now?
Note: If no selection is made, we'll automatically close your case after 24 hours."