valaki tudna segíteni?
elindítottam egy kifizetést a 888Sport-on, fel is töltöttem a szükséges fényképeket(útlevél, bankkártya, lakcímigazoló), erre ezt a levelet kaptam:
Dear Gergo,
This is Yuderkis M. from the Operations Department at Cassava Enterprises (Gibraltar) Ltd. Cassava Enterprises manages operational services for 888Sport.
I am contacting you with regards to your 888Sport account with username "dobos07".
Thank you for recently submitting your documents via our "Upload Your Documents Feature". Please be advised, these have been reviewed and checked in accordance of the Security Check requirements.
Gergo, I am very pleased to inform you that I have accepted the copies of your credit card and passport. All relevant details have been successfully cross-referenced to your account details and verified. Unfortunately, the deposit declaration form failed our security checks as this document was not signed and dated. As such I kindly ask that you consider resending, kindly note you should print out this document, signed, date and have it returned to us.
Also if you wish for your account to be fully verify and to be upgraded which will allow for increased deposit/and cash-out limits. Send as well:
-A recent copy of a utility bill showing your full name and address
As soon as we receive and verify the documents, we will proceed accordingly.
Should you require assistance, please feel free to contact us.
Kind Regards,
nem teljesen értem mit kellene most tennem, aki tud kérem segítsen